Help Center and FAQs
Can any student participate?
Yes! The program is designed to provide STEM fundamentals to the youngest students and grow with them through the years. If you are planning a middle school program for students that have little or no experience with hands-on STEM, we recommend starting with the Engineering Basics curriculum unit and the ROK Blocks STEM Labs.
Is Kid Spark aligned to Next Generation Science Standards?
Yes, the framework used to create the Next Generation Science Standard includes engineering as one of four Disciplinary Core Ideas and indicates that the practices and cross-cutting concepts employed in the study of engineering are essentially the same as those employed in the study of science. Both the Kid Spark Elementary and Middle School Programs introduce students to the scientific and engineering practices, cross-cutting concepts, and disciplinary core ideas that are outlined in the Next Generation Science Standards.
Where can I find the curriculum?
You can view and/or download the curriculum on our curriculum and professional learning page. Simply create a free account to log in and you are ready to go! Explore Curriculum
How will our teachers and STEM instructors get support in using the Kid Spark curriculum and engineering materials?
Professional Learning can be accessed on our website here. Online learning allow teachers to access the specific support needed when it’s convenient, and at their own pace. Instructor-led professional learning workshops are also available. Please contact our client services team to learn more.
Do I need to be trained in robotic programming/coding to teach the program?
Our system is designed so that any educator can facilitate the curriculum. Plus, you will find self-guided professional development videos to help you become a confident STEM mentor.
Mobile STEM Labs
How many Mobile STEM Labs or class sets do we need?
Mobile STEM Labs are designed to be shared across classrooms and across grade levels. A single class set can serve multiple classrooms and multiple grades. Larger schools may need more than one class set to meet scheduling needs. Please go to Plan Your Program or contact a Client Services Representative for more information.
How many students can be supported by a STEM Lab?
We recommend no more than 4 students per STEM Lab.
We do not plan on teaching robotic coding/programming. Which Mobile STEM Labs should we purchase?
For 4th-5th grade students, if you do not plan to teach robotic coding/programming, substitute the Young Engineers Mobile STEM Lab for the Engineering Pathways Mobile STEM Lab. This substitution will substantially lower the investment in materials. Young Engineers Mobile STEM Labs can be upgraded later, if needed, with programmable robotics.
What is the SnapStack Mobile STEM Lab? Do we need it?
SnapStack is an economic choice for teaching Kid Spark’s popular Simple Machines and ROK Reactor Challenge curriculum. SnapStack is also used to support teaching computer-aided design and rapid prototyping with 3D printers.
How will we know how to organize the Mobile STEM Labs?
Each Mobile STEM Lab comes with a laminated Inventory and Organization Guide. These guides are designed for student use, and the last few minutes of each class session should be designated to students reorganizing the labs. Students learn that this is part of each lesson and they get very proficient at quickly organizing the labs.
How do I get technical support for my ROKduino smart block?
Please complete the ROKduino Help Form and a Technical Support Representative will contact you within 2 business days.
What type of hardware is required for robotics programming/coding?
You will need a MAC or a PC with Windows 7 or above.
Can we purchase replacement components?
Yes, we make it easy to maintain your STEM Labs, please visit our Replacement Parts Page.
What investment is required to start a Kid Spark program?
Please visit our Plan Your Program page which has been designed to guide you through the key questions necessary for us to determine the financial investment your school and or organization will make.
What is included in the Program cost?
Each program consists of the following items: online access to the Elementary and Middle School curriculum, teacher lesson plans, curriculum packets, student workbooks, on-demand professional learning, as well as your program-specific Mobile STEM Labs. You’ll also have access to the Kid Spark Community where teachers can share their ideas, collaborate on projects, and support each other in the classroom.
Are there grants available for Kid Spark programs?
Yes, please submit a Michael Neden Memorial Fund grant application to be considered for grant opportunities.
Do you accept purchase orders?
We do accept purchase orders! To get started please reach out to our Client Services Team by sending us an email at firstname.lastname@example.org or give us a call at 888.476.5265.
What should we budget for replacement parts?
Kid Spark materials are robust and reusable, so most materials will last for many years of constant use. About 5% of your original investment in Mobile STEM Labs should be sufficient for annual maintenance of replacement, lost, or broken components.
What if I need to return my Mobile STEM Lab?
Products that are unused and in their original packaging will be considered for refund within 30 days of the shipment receipt. Please note a 10% restocking fee and any return freight charges will apply to returned products that were not shipped in error or defective. All returns must receive a return authorization prior to shipping your return. Product to be shipped back at customer’s expense. Please contact client services at email@example.com or 888.476.5265 to speak to a Client Services Representative.
What is your warranty policy?
All products are warranted against defects in material and workmanship for a period of six months from the date of original purchase when used under normal operating conditions. Click here for more information.
How long will it take to receive my order?
We typically ship next business day via our warehouse located in Indiana. Please allow 2-5 business days for delivery. Canadian orders ship UPS and may experience delays at the border.
How can I track my order?
We will email you a tracking number once your packages have been received by the appropriate carrier.
Do you ship outside the US?
Our online store currently ships to the US and Canada. US shipments are shipped FedEx Ground. Canadian shipments are shipped UPS. For countries outside the US and Canada, orders can be purchased and shipped using a 3rd party shipping company such as MyUS.com or Borderlinx.com. (These companies provide Kid Spark with a USA address and they arrange to have the packages forwarded on to you.) Kid Spark is not responsible for, nor do we have any relationship with, any 3rd party shipping company. Costs will vary.
For larger LTL shipments, please contact our Client Services Team at firstname.lastname@example.org
How can I reach customer support?
Have more questions? We’d love to talk! Please send us an email at email@example.com or give us a call at 888.476.5265 Monday through Friday 8am to 4pm PST.